Privacy Policy

PolyGroup Pty Ltd (“PolyGroup”, “we”, “us”) is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

When you submit an enquiry through this website we collect the information you provide: your name, email address, organisation, and any optional details you choose to add such as role, phone number, industry, organisation size, current systems, and the description of what you want to improve. Pricing enquiries also include the indicative configuration you built on the Plans & Pricing page.

We do not collect payment details through this website.

We use the information you submit solely to review and respond to your enquiry by your preferred contact method, and to prepare for any conversation that follows. We do not add you to marketing lists without your consent, and we do not sell personal information.

Enquiry submissions are delivered to us as email via a transactional email provider and held in our business systems. We share personal information only with service providers that support those systems, and only as needed to operate them. Some providers may store data outside Australia; where that occurs we take reasonable steps to ensure comparable privacy protection.

This website does not use advertising cookies. Basic, privacy-respecting measurement of page performance may be collected by our hosting provider. If we introduce additional analytics in future, this policy will be updated first.

You may request access to, or correction of, the personal information we hold about you, or raise a privacy concern, via our enquiry form. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).